IT Support Specialist - AM
Apple Technology & App Development - PM
CompTIA, Certiport, & Apple Certified Macintosh Technician Certifications
A+ , Network+, AppleCare Certified Instructor, IC3 Certified Instructor, Apple Certified Macintosh Technician, Apple Certified Support Specialist, Apple Certified Technical Coordinator
873-0102, ext. 276
AM: Computer Literacy Basics: A Comprehensive Guide to IC3 , PC Fundamentals with CompTIA Strata.
PM: Apple Macintosh Technician online training
IT Support Specialist: The IT Support Specialist curriculum encompasses the building and maintenance of personal computers. Students will learn how to assemble, upgrade, and install computer operating systems, perform preventive maintenance, and conduct diagnostic system tests. Emphasis shall be placed on learning how to troubleshoot computer hardware and software problems using diagnostic software and electronic test equipment. Students focus on acquiring the knowledge and skills necessary to pass Certiport’s Internet Computing Core certification as well as CompTIA’s Strata certifications. These certifications are the foundation to a career in the Information Technology industry.
Apple Technician / App Development: The Apple Technician (ACMT) curriculum focuses on the student's ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac MacBook, and Macbook Pro. ACMT certification exams emphasize identifying and resolving common OS X problems, and using Apple Service and Support products to effectively repair Apple hardware. There is a secondary focus on basic networking concepts that includes both wired and wireless networking technologies. Another aspect of the Apple Tech program is to give students a basic understanding on how to develop Applications for both Apple and Android products.
Understanding of basic algebraic concepts
Ability to work independently for a two hour block
Ability to follow multi-step directions
Attention to detail and fine motor skills
Good attendance, as new subject material is introduced daily
The ability to work with in groups and provide professional, courteous customer service
Understanding and adherence to standards of professionalism and lab safety
Student Certification Available
IT Support Specialist: TestOut PC Pro,Certiport IC3, and CompTIA’s Strata
Apple Technology: Apple Certified Macintosh Technician
Dual College Credit Available
Kennebec Valley Community College: three credits ETC-110, Computer Operating Systems, three credits ETC-112, Apple Computer Support Essentials